Cancellation Policy

Check Our Cancellation Policy

At Aap Pay, we strive to provide our customers with the best service experience. This Cancellation Policy explains the terms under which cancellations, refunds, and adjustments are handled for our services.

  1. Eligibility for Cancellation

    • Cancellations may be requested for certain services before the service has been fully delivered.
    • Services that have been fully provided or completed are not eligible for cancellation.

  2. Cancellation Process

    • To request a cancellation, you must contact us at least before the scheduled service time.
    • Cancellations can be requested by contacting our customer service team via:
    • Upon receiving your cancellation request, we will confirm the cancellation via email or SMS.

  3. Refund Policy

    • Full Refunds: If a cancellation request is made and approved before the service starts, a full refund may be provided.
    • Partial Refunds: If a service has been partially completed or consumed, a partial refund may be provided at our discretion, based on the portion of the service already provided.
    • No Refunds: For services that have been fully completed or are non-cancellable, no refund will be issued.
    • Once approved, The refund amount will be credited to the benificiary account with is 5-7 working days.

  4. Non-Refundable Fees

    • Certain fees, including processing fees and administrative fees, may be non-refundable. We will inform you of any non-refundable charges at the time of cancellation.

  5. Exceptions

    • Any cancellations due to unforeseen circumstances, such as natural disasters, emergencies, or service disruptions on our end, will be assessed on a case-by-case basis.
    • In the event of a service interruption caused by Aap Pay, we may offer a full or partial refund or credit toward future services.

  6. Processing Time

    • Refunds will be processed within after confirmation of cancellation.
    • Refunds will be credited back to the original payment method.

  7. Contact Information

    If you have any questions or need assistance with a cancellation, please contact us:

    • Address: Duplex No#11, Surya Vihar, Patia, Bhubaneswar 34135
    • Phone: (+91) 7008807871
    • Email: [email protected]

  8. Changes to this Cancellation Policy

    Aap Pay reserves the right to amend this Cancellation Policy at any time. We will notify customers of any changes via our website or direct communication.

  9. Acceptance of this Cancellation Policy

    By using our services, you agree to this Cancellation Policy.